FAQs

What shipping methods are available?

We provide reliable and efficient shipping services for all U.S. orders. The standard shipping cost is $3.50 per order. Please note that, at this time, we do not deliver to military bases or P.O. boxes. We appreciate your understanding.

How long will it take to get my package?

Estimated delivery time within the U.S. ranges from 1 to 15 business days. Delivery times may vary slightly during high-demand seasons, such as holidays.

Do you ship internationally?

Currently, we only ship within the United States.

What payment methods are accepted?

We currently accept PayPal as our primary payment method. During checkout, you will be directed to PayPal’s secure payment page to complete your purchase.

Is buying online safe?

Yes, we prioritize the security of your personal information. We do not sell, rent, or share your data with any third parties. For more details on how we handle your data, please review our Privacy Policy.

Can I switch my order?

Unfortunately, once an order is placed and confirmed, changes to the order (such as item selection, size, or shipping details) are not permitted. Please review your order carefully before completing your purchase.

Can I cancel my order?

Yes, you may cancel your order within 6 hours of placing it. After that window, your order will likely have entered the fulfillment process, making cancellation difficult. Cancellations may be subject to a processing fee equal to 10% of the total order value. Please direct cancellation requests to [email protected].

Can I return or refund my order?

Yes, items can be returned or exchanged within 30 days of delivery, provided they are in unused and original condition. Shipping costs for returns are the responsibility of the customer.

What is the policy's time frame?

Our return policy is valid for 30 days from the date of delivery. After this period, we will no longer be able to offer a refund or exchange. For further details, please refer to our Returns & Refunds Policy.

I haven’t received any packages from my order. What can I do?

If your tracking information indicates that your package has been delivered but you haven't received it, please check around your delivery location. If you are still unable to locate your package, contact the courier service listed in your shipping confirmation email. If the issue remains unresolved, feel free to reach out to our support team at [email protected].